Clear definitions for the finance and payments terms that matter.
Buyer protection holds your Marketplace payment until you confirm the item you received matches its listing.
The CBN is Nigeria's central bank and financial regulator, responsible for licensing banks and overseeing payments and monetary policy.
An e-tag is your unique name on Energywallet, used to send money, request top-ups and book trips without sharing account numbers.
KYC is the process financial services use to verify a customer's identity, helping prevent fraud and money laundering.
The NDIC is the Nigerian agency that insures bank deposits, protecting eligible customer funds if a licensed institution fails.
A service voucher is a service you buy in the Energywallet app and redeem in person with a single-use code.
Tokenised money is value issued as a secure, single-use digital token that a named recipient claims or redeems, used on Energywallet for programme disbursements.
A top-up request lets you ask someone you've paid before to send you money, which they can accept or decline in a tap.
