When you're short, you can ask someone you trust for a top-up straight from the Energywallet app. Here's how it works.
Who you can ask
You can send a request to anyone you've sent money to or received money from on Energywallet.
Step 1: Choose who to ask
Open Top-up requests in the app and pick the person from your recent contacts or by their e-tag.
Step 2: Enter the amount
Type the amount you need and send the request. They get a notification straight away.
Step 3: They decide
They see your name and the amount, and can accept or decline. Accepting opens Send with your details already filled in. They confirm, enter their PIN, and the money lands in your balance.
Good to know
- Requests stay open for 24 hours, then expire on their own.
- Declining is private. You'll only see that your request was sent.
- Daily limits and a maximum amount per request apply. See our Terms of Service.
Learn more on our Top-up requests page.